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Delivery

What do you charge for delivery?

We charge a flat rate of 300 THB for purchases below 3000 THB. Free delivery for orders above 3000 THB for Bangkok and Metropolitan areas. 

Outside Bangkok metropolitan area the charges will be notified by email after a check with our courier service.

For express deliveries(same day), we charge a flat rate of 800 THB.

Other parts of Thailand will be notified after the order is receive.

How long will my delivery take?

For orders placed on business working days Mondays - Fridays between 9am - 3pm, your order will be delivered the following day. Orders received after 3pm will either be delivered the next day or the day after. For orders placed after 3pm on fridays, we will try our best to get it delivered to you on saturday or it will be on the following Monday.

For same day delivery, please choose express delivery option on your payment page.

We always try to despatch your wine ASAP. If there are delays from the warehouse, we will send your orders separately.

For delivery issues, please email us at hello@winetobe.com with your order details.

What happens if I’m not at home to take the delivery?

Our courier service will be able to reschedule a redelivery at no extra charge. Do email us at hello@winetobe.com with your order details to inform us when and how would you like a redelivery. In the event you missed the redelivery again, there will be a charge for a 3rd delivery.

Adding delivery instructions to your order is the best way to ensure a successful delivery! For example, if you’re not home, the driver can leave it somewhere safe on the property. Otherwise, perhaps your work address would be more suitable.