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Delivery

What do you charge for delivery?

We charge a flat rate of 80 HKD for purchases below 800 HKD. Free delivery for orders above 800 HKD.

For express deliveries(same day), we charge a flat rate of 100 HKD.

How long will my delivery take?

For orders placed on business working days Mondays - Fridays between 9am - 6pm, your order will be delivered the following day. For orders placed after 3pm on fridays, we will try our best to get it delivered to you on saturday or it will be on the following Monday.

We always try to despatch your wine ASAP. If there are delays from the warehouse, we will send your orders separately.

For delivery issues, please email us at hello@winetobe.com with your order details.

What happens if I’m not at home to take the delivery?

Our courier service will be able to reschedule a redelivery at no extra charge. Do email us at hello@winetobe.com with your order details to inform us when and how would you like a redelivery. In the event you missed the redelivery again, there will be a charge for a 3rd delivery.

Adding delivery instructions to your order is the best way to ensure a successful delivery! For example, if you’re not home, the driver can leave it somewhere safe on the property. Otherwise, perhaps your work address would be more suitable.